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Call Transcript Analysis Execute

by tradepilotusa.com in AI models & inference

x402 APIPassing, checked 15 min ago

Analyze a phone call transcript: classify the outcome (for example resolved, escalated, no answer, follow-up needed), extract any commitments made by either party, note objections raised, and list clear next steps. Base every finding strictly on what the transcript states -- do not infer intent beyond the words used. Uses buyer-supplied information only; no external research or outbound actions. Returns a draft for human review.

POST https://www.tradepilotusa.com/api/agent-commerce/v1/services/call_transcript_analysis/execute

Last 30 days

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Uptime
100%
Response time
1.1 s typical, 1.4 s slowest 5%
Last check
15 min ago
Next check
in 16 min

How to call it

# bash or zsh: see the payment challenge (nothing is charged)
curl -g -i -X POST 'https://www.tradepilotusa.com/api/agent-commerce/v1/services/call_transcript_analysis/execute' \
  -H 'content-type: application/json' \
  --data-raw '{"audience":"An internal supervisor reviewing call quality and follow-through.","brief":"Analyze this support call transcript and tell us the outcome, any commitments made, and next steps.","source_text":"Agent: Thanks for calling, how can I help? Customer: My invoice shows a late fee but I paid on the 3rd. Agent: Let me check... you'\''re right, I see the payment posted on the 3rd, the fee was applied in error. I'\''ll remove it and email confirmation today. Customer: Great, thank you. Agent: Also wanted to flag your service renews in two weeks -- do you want to keep the current plan? Customer: Yes, keep it as is. Agent: Done, you'\''ll get a renewal confirmation as well."}'
import { wrapFetchWithPayment } from "@x402/fetch";
import { x402Client } from "@x402/core/client";
import { ExactEvmScheme } from "@x402/evm/exact/client";
import { privateKeyToAccount } from "viem/accounts";

const client = new x402Client().register(
  "eip155:8453",
  new ExactEvmScheme(privateKeyToAccount(process.env.AGENT_KEY)),
);
const pay = wrapFetchWithPayment(fetch, client);

// Not sure it's safe to pay? Preflight it first for $0.005:
// GET https://toolvet.app/api/v1/check?url=https%3A%2F%2Fwww.tradepilotusa.com%2Fapi%2Fagent-commerce%2Fv1%2Fservices%2Fcall_transcript_analysis%2Fexecute
const res = await pay("https://www.tradepilotusa.com/api/agent-commerce/v1/services/call_transcript_analysis/execute", {
  method: "POST",
  headers: { "content-type": "application/json" },
  body: "{\"audience\":\"An internal supervisor reviewing call quality and follow-through.\",\"brief\":\"Analyze this support call transcript and tell us the outcome, any commitments made, and next steps.\",\"source_text\":\"Agent: Thanks for calling, how can I help? Customer: My invoice shows a late fee but I paid on the 3rd. Agent: Let me check... you're right, I see the payment posted on the 3rd, the fee was applied in error. I'll remove it and email confirmation today. Customer: Great, thank you. Agent: Also wanted to flag your service renews in two weeks -- do you want to keep the current plan? Customer: Yes, keep it as is. Agent: Done, you'll get a renewal confirmation as well.\"}",
});
console.log(await res.json());

Example input

{
  "audience": "An internal supervisor reviewing call quality and follow-through.",
  "brief": "Analyze this support call transcript and tell us the outcome, any commitments made, and next steps.",
  "source_text": "Agent: Thanks for calling, how can I help? Customer: My invoice shows a late fee but I paid on the 3rd. Agent: Let me check... you're right, I see the payment posted on the 3rd, the fee was applied in error. I'll remove it and email confirmation today. Customer: Great, thank you. Agent: Also wanted to flag your service renews in two weeks -- do you want to keep the current plan? Customer: Yes, keep it as is. Agent: Done, you'll get a renewal confirmation as well."
}

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