DeskMonitor

Reliability

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How to connect

Add it to any MCP client that supports remote servers.

{
  "mcpServers": {
    "deskmonitor": {
      "type": "http",
      "url": "https://api.thedeskmonitor.com/api/mcp/v1"
    }
  }
}

24 tools

• get_started_guide

  Returns a role-scoped welcome message and curated sample questions to help you get started with DeskMonitor AI. Use when a new user asks 'what can I do?', 'what can I ask?', or 'how do I get started?' Call this first when connecting. Do NOT use for querying live workforce data.

• get_data_dictionary

  Returns the schema of queryable data — what fields exist, their meaning, and which tools expose them. Includes the RetentionPolicy entity — how long screenshots and monitoring data are kept per plan. Use when the user asks 'what data exists?', 'what fields are available?', 'what…

• switch_to_demo

  Switches to DeskMonitor demo mode with synthetic data. Returns demo tenant info and suggested queries. Use when the user wants to explore without a real account. Use a dm_demo_* API key to call data tools in demo mode.

• switch_to_production

  Switches back to production mode and confirms your real tenant context from your auth token. Use when the user wants to see their real company data after exploring demo mode.

• get_demo_scenarios

  Returns 5 guided scenario walkthroughs using the demo tenant's synthetic data. Use when the user wants to see example queries or guided tours of DeskMonitor capabilities.

• get_dashboard_summary

  Returns the dashboard KPIs for the current user — hours worked today, team productivity score, pending approvals, active headcount. Use when the user asks 'how is my team today?', 'am I clocked in?', 'what's my summary?'. Do NOT use for historical timesheet data — use…

• list_employees

  Lists employees visible to the current user based on their role. Supports pagination and name search. Use when the user asks 'who is on my team?', 'list all employees', or wants a roster. Use get_employee_details for information about ONE specific person.

• get_employee_details

  Returns the full profile for a specific employee including role, team, clock-in status, and recent activity. Use when the user asks about ONE specific person. Use list_employees for multiple people. Use 'me' as employee_id for the authenticated user's own profile.

• list_my_timesheet

  Returns the authenticated user's time log entries for a date range. Use when the user asks 'how many hours have I worked?', 'show me my timesheet', or 'what did I work on yesterday?'. Cannot query another person's timesheet — use summarize_team_hours for team-level hours.

• summarize_team_hours

  Aggregates hours worked by the manager's team for a given period. Requires Manager role or above. Use when the manager asks 'how many hours did my team work this week?', 'show me team hours', or 'who worked the most hours?'. Do NOT use for an individual employee's timesheet…

• list_pending_approvals

  Returns timesheets pending approval in the manager's team. Requires Manager role or above. Use when the manager asks 'show me pending approvals', 'who needs sign-off?', or 'any outstanding timesheets?'. Read-only -- this tool LISTS pending items only; it cannot approve them. To…

• list_recent_activity

  Returns a daily aggregate activity feed scoped to the authenticated user, including clock events, timesheet submissions, and approval actions. Use when the user asks 'show me recent activity', 'what happened today?', or 'what did I do yesterday?'. Not a real-time stream — data…

• get_workload_alerts

  Returns workload alerts — team members with unusual hours, employees not yet clocked in, timesheet gaps. Use when the manager asks 'who needs attention?', 'any anomalies today?', 'any warnings?', or 'are there any issues?'.

• get_productivity_overview

  Returns productivity scores and active/idle time ratios for an employee or team. Use when the user asks 'what\'s my productivity score?', 'how productive was the team?', or 'show me active vs idle time'. Employee sees own data only. Manager+ can query other team member IDs…

• clock_in

  Clock the authenticated user in to start a new work session. Creates a TimeLog entry in DeskMonitor. Use when the user says 'clock me in', 'start my shift', 'I am starting work', or any attendance start phrase. Supports optional GPS coordinates for geofence validation. WARNING…

• clock_out

  Clock the authenticated user out to end their current work session. Finalises the TimeLog and generates gap-fill blocks. Use when the user says 'clock me out', 'end my shift', 'I am done for the day', or any attendance end phrase. WARNING: This is a write tool — it mutates…

• invite_staff

  Invite a staff member to join your DeskMonitor workspace by email. Use when the user asks to 'add an employee', 'invite a team member', 'send a team invite', 'onboard someone new', or 'invite [name] to my workspace'. The invite is sent by email — the recipient gets a link to set…

• get_capabilities

  Returns a structured list of DeskMonitor AI capabilities grouped by user role AND plan entitlements. Includes MCP / AI assistant plan entitlements (Community=No MCP; Starter/Professional/Business/Enterprise=Yes MCP). Use when a new user asks 'what can I ask you?', 'what can…

• get_pricing_and_plans

  Returns DeskMonitor pricing plans and subscription details including MCP / AI access entitlement per plan, and per-plan retention periods for screenshots and monitoring data. Plans: Community (free, no MCP), Starter ($14/mo, MCP included), Professional ($27/mo, MCP included)…

• start_free_trial

  Returns the DeskMonitor free trial sign-up URL and onboarding instructions. Use when the user says 'I want to sign up', 'start a free trial', 'how do I get started?', 'create an account', 'I want to use DeskMonitor'. This is an informational tool — it provides the registration…

• ask_workforce

  Use when the user asks a free-form, open-ended question about their workforce that you are not sure which other tool answers — for example: 'Which team has the highest cost-to-output?', 'How is my team performing?', 'Who should I talk to first?', 'What's the biggest issue…

• get_analytics_questions

  Returns demand intelligence captured from ask_workforce calls: recent verbatim admin questions, top question themes with counts, and the most-requested 'period' argument values across all tools. Use when the admin asks: 'What questions have I asked?', 'What am I asking most?'…

• get_analytics_overview

  Returns platform-level DeskMonitor analytics — AI/MCP queries served (from the internal McpAuditLogs table), web sessions, active unique visitors (1-day, 7-day, 28-day windows) and top referring sources (from Cloudflare Web Analytics when configured). Use when the user asks…

• get_analytics_feature_usage

  Returns a breakdown of which DeskMonitor MCP tools users are calling most — sourced from the internal McpAuditLogs table, grouped by ToolName (top-N tool call counts for the period). Use when the user asks: 'which MCP tools are most used?', 'which features are most popular?'…

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