LetsBot

Reliability

Status and outage history · Atom feed · Watch with other listings

How to connect

Add it to any MCP client that supports remote servers.

{
  "mcpServers": {
    "letsbot": {
      "type": "http",
      "url": "https://letsbot.net/mcp"
    }
  }
}

95 tools

• send_text_message

  Send a text message to a contact on any connected platform: a WhatsApp number (international format without +, e.g. 201234567890), or the `phone` / `chat_id` of a website chat, Messenger, Instagram, Telegram, X or SMS contact exactly as get_conversations_awaiting_reply or…

• send_image

  Send an image to a WhatsApp number with an optional caption.

• send_video

  Send a video to a WhatsApp number with an optional caption.

• send_audio

  Send an audio file or voice note to a WhatsApp number.

• send_file

  Send a document/file to a WhatsApp number. `file_url` must be a DIRECT url to the file itself. If you generated the file yourself, or it is not already at a direct public url, call upload_file first (it takes the bytes as base64 and returns a url plus the filename to pass here)…

• send_location

  Send a location to a WhatsApp number.

• send_contact_card

  Send a contact card (vCard) to a WhatsApp number.

• send_template

  Send a WhatsApp-approved message template to a number. Templates are required for sending messages outside the 24-hour window.

• send_buttons

  Send an interactive message with buttons to a WhatsApp number. Maximum 3 buttons.

• send_list

  Send an interactive list/menu message to a WhatsApp number.

• send_carousel

  Send a carousel of cards (title, subtitle, image, up to 3 buttons each; max 10 cards) to a Messenger or Instagram contact. Provide the recipient PSID/IGSID and platform.

• reply_to_message

  Reply to a specific message in a conversation on any connected platform (WhatsApp, website chat, Messenger, Instagram, Telegram, …). Also replies inside a WhatsApp group when "phone" is the group's chat_id from get_groups (QR-connected numbers only), optionally tagging members…

• send_reaction

  Add an emoji reaction to a message in a WhatsApp conversation.

• forward_message

  Forward a message from one WhatsApp chat to another.

• upload_file

  Put a file into LetsBot storage and get back a direct https url plus the filename to pass to send_file / send_group_file / send_image / send_video / send_audio. Two ways in — pass exactly one: `source_url` when the file is already online (a public link, including a Google Drive…

• get_contacts

  Get a paginated list of WhatsApp contacts with optional search and filter.

• get_contact

  Get detailed information about a specific WhatsApp contact including labels, moderators, last message, and the workspace's contact custom fields (custom_fields: every available field with its key, label, type, current value — null when empty — and allowed options for select…

• create_contact

  Create a new WhatsApp contact in the system. Optionally set the workspace's contact custom fields in the same call (custom_fields: key → value).

• update_contact

  Update a contact's information: name, email, city, country, and the workspace's own contact custom fields (custom_fields: key → value, null clears). Call get_contact first to see which custom field keys exist, their types and allowed options. Only the fields you pass are changed.

• get_my_chats

  Get the chats assigned to the person this connection acts as. A workspace-level connection (API key) gets every assigned chat.

• get_conversations_awaiting_reply

  List conversations where the customer wrote last and nobody has replied yet, newest first. This is a backlog of work outstanding, NOT a read/unread state: it is derived from who spoke last, so it clears when a reply is sent from any device and returns if the customer writes…

• pin_contact

  Pin or unpin a contact chat so it stays at the top of the list.

• archive_contact

  Archive or unarchive a contact chat.

• block_contact

  Block or unblock a WhatsApp contact.

• delete_contact

  Permanently delete one contact (a one-to-one chat) together with its whole conversation: every message and media file is erased shortly after, and this cannot be undone. Same as Delete on the contact in the LetsBot panel. Requires confirm: call with confirm=false first to get a…

• assign_label

  Assign or remove a label from a contact. Toggles the label — if already assigned it will be removed, if not assigned it will be added.

• assign_moderator

  Assign a team member (moderator) to a conversation, or remove them from it. Pass action=assign or action=unassign to say which; without action the call toggles (adds if absent, removes if present). The assigned member is notified. To move many conversations from one member to…

• reassign_conversations

  Move conversations from one team member to another in one step — e.g. "move Ahmed's waiting chats to Mona". By default only the conversations awaiting a reply (the customer wrote last) move; use scope=all for every open conversation the member holds, or…

• get_assignment_rules

  Read how new conversations are automatically given to team members (operators): the assignment mode (off / round robin / least open), which team receives them, whether only available operators count, the per-operator cap, reassigning a conversation when its operator does not…

• update_assignment_rules

  Change how new conversations are automatically given to team members. Pass ONLY the settings to change; everything else stays as it is. Call get_assignment_rules first to see the current values, the teams and the operators you can use. Examples: turn it on with…

• add_note

  Add an internal note to a conversation — visible only to the merchant's team in the LetsBot inbox, never sent to the customer. Use it to leave context for colleagues (e.g. "customer wants a refund, waiting for the warehouse"). A note does not count as a reply to the customer. To…

• get_account_overview

  Summarise this LetsBot workspace's account in one call: (1) subscription — current plan, billing period, start and end/renewal date, status, whether it renews automatically and the next automatic charge, trial state and days left, any temporary plan boost, the line items and the…

• get_owner_briefing

  A short briefing of what needs the owner's attention in this LetsBot workspace right now, in one call: conversations where a customer is still waiting for a reply (how many, how long the oldest has waited, and the first few names), customer messages and new contacts in the last…

• get_report

  Read one tab of the LetsBot Reports page for a period: KPI cards with the change vs the previous period, the main chart (labels + series), the table rows (max 100) and footnotes. Tabs: conversations (opened/closed/open), responses (reply speed), resolutions, messages…

• list_whatsapp_templates

  List the WhatsApp message templates (Meta-approved message formats) of this workspace: name, exact language code, category (MARKETING / UTILITY / AUTHENTICATION), Meta review status and the rejection reason when Meta gave one, body text, header type, and the placeholders each…

• create_whatsapp_template

  Create a new WhatsApp message template and submit it to Meta for review (Official WhatsApp / Cloud API workspaces only). A template is the only way to start a conversation or message a customer outside the 24-hour reply window; once Meta APPROVES it, send it with send_template…

• list_scheduled_activity

  List messages that are still waiting to go out to customers: pending store notifications from Salla, Zid and WooCommerce (order updates, abandoned-cart reminders, …) and the outgoing WhatsApp send queue (including failed sends that would be re-sent when the number reconnects)…

• cancel_scheduled_activity

  Stop messages that are still waiting to be sent (as listed by list_scheduled_activity): either ONE row (pass source + source_id; it is cancelled immediately — stopping a send needs no approval) or ALL rows matching optional filters (pass all=true; this needs the user's…

• get_messages

  Get messages from a WhatsApp conversation. Returns the most recent messages paginated.

• get_message_status

  Check what WhatsApp actually did with messages you already sent — delivered, read, still pending, or FAILED with Meta's own reason. A send tool returning status "sent" only means Meta accepted the message; Meta can still refuse to deliver it seconds later, and this tool is the…

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