Support Ticket Triage Execute

Last 30 days

Uptime

100%

Response time

754 ms typical, 1.1 s slowest 5%

Last check

3 min ago

Next check

in 26 min

How to call it

# See the payment challenge (nothing is charged)
curl -i -X POST "https://www.tradepilotusa.com/api/agent-commerce/v1/services/support_ticket_triage/execute" \
  -H "content-type: application/json" \
  -d '{"audience":"Business operations manager","brief":"Classify supplied support-ticket text, summarize symptoms, propose safe diagnostics, and draft a response without sending it. Use only the supplied fictional example material and clearly identify missing evidence.","source_text":"Fictional ticket: A customer reports that the appointment request form shows a blank confirmation page after submission. The customer used a mobile browser. There is no screenshot, error code or evidence about whether a request was saved. Draft diagnostics and a reply; do not contact anyone or assume the request was lost."}'

import { wrapFetchWithPayment } from "@x402/fetch";
import { x402Client } from "@x402/core/client";
import { ExactEvmScheme } from "@x402/evm/exact/client";
import { privateKeyToAccount } from "viem/accounts";

const client = new x402Client().register(
  "eip155:8453",
  new ExactEvmScheme(privateKeyToAccount(process.env.AGENT_KEY)),
);
const pay = wrapFetchWithPayment(fetch, client);

// Not sure it's safe to pay? Preflight it first for $0.005:
// GET https://toolvet.app/api/v1/check?url=https%3A%2F%2Fwww.tradepilotusa.com%2Fapi%2Fagent-commerce%2Fv1%2Fservices%2Fsupport_ticket_triage%2Fexecute
const res = await pay("https://www.tradepilotusa.com/api/agent-commerce/v1/services/support_ticket_triage/execute", {
  method: "POST",
  headers: { "content-type": "application/json" },
  body: JSON.stringify({"audience":"Business operations manager","brief":"Classify supplied support-ticket text, summarize symptoms, propose safe diagnostics, and draft a response without sending it. Use only the supplied fictional example material and clearly identify missing evidence.","source_text":"Fictional ticket: A customer reports that the appointment request form shows a blank confirmation page after submission. The customer used a mobile browser. There is no screenshot, error code or evidence about whether a request was saved. Draft diagnostics and a reply; do not contact anyone or assume the request was lost."}),
});
console.log(await res.json());

Example input

{
  "audience": "Business operations manager",
  "brief": "Classify supplied support-ticket text, summarize symptoms, propose safe diagnostics, and draft a response without sending it. Use only the supplied fictional example material and clearly identify missing evidence.",
  "source_text": "Fictional ticket: A customer reports that the appointment request form shows a blank confirmation page after submission. The customer used a mobile browser. There is no screenshot, error code or evidence about whether a request was saved. Draft diagnostics and a reply; do not contact anyone or assume the request was lost."
}

Example output

{
  "artifact": "Illustrative excerpt from a synthetic provider check:\n## Support Ticket Analysis and Response Draft\n\n### Classification\nIssue Type: Web Form Submission Problem\nAffected Feature: Appointment Request Form\nUser Environment: Mobile Browser\n\n### Symptom Summary\nThe customer reports that after submitting the appointment request form via a mobile browser, the confirmation page appears blank. There is no provided screenshot, error code, or confirmation that the request was successfully saved.\n\n### Proposed Safe Diagnostics\n1. Verify if the issue can be rep",
  "assumptions": [
    "The issue occurs specifically on mobile browsers as reported by the customer.",
    "No error codes or screenshots are available from the customer."
  ],
  "evidence_gaps": [
    "No screenshot or error code from the customer to clarify the blank page issue.",
    "No confirmation whether the appointment request was saved or recorded."
  ],
  "provenance": {
    "external_research_performed": false,
    "generated_at": "2026-09-22T14:42:59.819Z",
    "source": "buyer_supplied"
  },
  "request_id": "example_support_ticket_triage",
  "requires_human_review": true,
  "summary": "The customer reports that submitting the appointment request form on a mobile browser results in a blank confirmation page. There is no evidence about whether the request was saved or any error detail",
  "task": "support_ticket_triage"
}

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