Vivid Ads Commerce

Reliability

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How to connect

Add it to any MCP client that supports remote servers.

{
  "mcpServers": {
    "vivid-ads-commerce": {
      "type": "http",
      "url": "https://agent.vividads.com.au/api/ucp/public/mcp"
    }
  }
}

27 tools

• vivid_search

  Search the Vivid Ads catalogue by product name, category, or intended use (e.g. 'corflute', 'pull up banner', 'expo', 'shopfront'). Returns matching products grounded in Vivid's own Shopify collections, so it also surfaces same-range, same-purpose alternatives — products flagged…

• vivid_recommend

  Recommend Vivid Ads signage for a goal + business type (real Australian signage: pull-up banners, A-frames, corflute, fabric banners, flags, media walls). Call with goal and business; omit either to get the next question to ask the customer.

• vivid_cross_sell

  Suggest relevant, NON-pushy add-on products to round out a customer's order — 1–2 genuinely useful companions with a reason. PREFERS real frequently-bought-together data from Vivid Ads' order history (pass `product` = the product handle the customer chose); falls back to curated…

• vivid_support_answer

  Answer a customer's support / FAQ question in Vivid Ads' voice, grounded in the team's real support history + verified policy. Covers turnaround & production time, digital proofs & approval, artwork specs & file setup, products & options, quotes & pricing, delivery & pickup…

• vivid_product

  Get a product's FULL real option schema (all dimensions, not just size) so you can configure it correctly before pricing/ordering. Returns each option's key, label, allowed values, default, whether it's required, whether it affects price, and display order — plus `turnaround`…

• vivid_price

  Calculate the current price for an EXACT product configuration. Pass `options` with the full selected configuration (use vivid_product first), or just `size` for simple products. Some products take several seconds or need manual confirmation. Before calling, briefly tell the…

• vivid_delivery_quote

  EXACT delivery/freight cost to an Australian postcode for a product configuration — the SAME live rates the vividads.com.au checkout shows (carrier + shipping-rules apps; incl. GST). Use whenever the customer asks what shipping/delivery costs. Resolve the product + size/options…

• vivid_request_quote

  Email the customer a formal QUOTATION. If the exact configuration can be priced and an email is given, this INSTANTLY emails a branded PDF-style quotation (line items, GST, total, quote number, 14-day validity, accept-online link) — status 'quoted'. For custom/unpriceable…

• vivid_place_order

  Create a Shopify DRAFT order for Vivid Ads team review — NOT a final/placed order, and NEVER charges a card. Before calling, summarise the exact product, quantity, configuration, verified price (if available), customer details, and delivery/pickup, then get the customer's…

• vivid_artwork

  Attach a customer-provided artwork file or link to a signage order (a successful attach does NOT mean it is print-ready — the team still checks it). EASIEST: pass a shareable link to the file (sourceUrl) — Google Drive, Dropbox, WeTransfer, etc. — and use the returned fileUrl in…

• vivid_order_status

  Check the LIVE status of an order — real production stage (from the Enfocus Switch print workflow), ready-for-pickup, or shipped with carrier + tracking (from StarShipit, authoritative). Look up a real order by number (e.g. #119581) or a quote/draft by number (e.g. #D776755)…

• vivid_price_breaks

  Vivid's REAL published volume price breaks for a product + size (e.g. 1 → $135 ea, 2 → $132.30, 5 → $128.25, 10 → $121.50 — save 10%). Use for bulk/trade pricing questions, or right after a price when a slightly larger quantity would save the customer money. Prices are AUD incl…

• vivid_accept_quote

  Return the secure payment link for a formal quote Vivid already emailed (e.g. #D786069) so the customer can complete the order without leaving the conversation. Requires the quote number AND the email it was sent to (identity). Read-only — nothing is charged; it returns the…

• vivid_delivery_estimate

  Estimate WHEN an order would arrive at an Australian postcode — the question behind 'can I get it by Friday?'. Works the timeline through honestly: production starts only after the customer approves their digital proof (3pm AEST cutoff), then production time for that product…

• vivid_check_artwork

  Check whether a customer's artwork PDF is print-ready BEFORE they order — powered by Vivid's own production preflight engine. Reports size vs the ordered size, bleed, RGB-vs-CMYK colour, font embedding and effective resolution, each with a plain-English fix. ADVISORY ONLY: it…

• vivid_proof_status

  Check a customer's DIGITAL PROOF status: has the proof been emailed, is it awaiting their approval, being revised after rejection, or already approved (production underway). Use for 'where's my proof', 'did you send my proof', 'when do I approve'. Requires the order number AND…

• vivid_reorder

  Reorder a customer's previous signage job — fast. Requires identity verification (emailed one-time code), not just an order number. action:'list' shows their past orders; action:'reorder' repeats one. ARTWORK: it reuses only the customer's previously APPROVED artwork (the print…

• vivid_identity_start

  Start email verification before showing a customer's private data (past orders, reorder, saved address, email order-status). Sends a 6-digit code to the email. Returns a verificationId. Then ask the customer for the code and call vivid_identity_verify. Use this whenever a…

• vivid_identity_verify

  Complete email verification: pass the verificationId from vivid_identity_start and the 6-digit code the customer received. On success returns a short-lived identity token — pass that token to vivid_reorder / vivid_order_status to unlock the customer's private data. Codes expire…

• vivid_order_artwork

  Show a VERIFIED customer the PRINT-READY artwork files produced for one of their past orders (the actual files that went to print), so they can confirm them before reordering. Requires the order number and a valid identity token bound to the customer's email; only returns…

• vivid_upload_artwork

  Upload a customer's artwork FILE through the agent (no website file picker needed). Accepts the file as base64, stores it in Vivid's Google Drive, and returns a stable shareable link plus metadata. Accepts PDF / AI / EPS / JPG / PNG. Does NOT verify print-readiness — the team…

• vivid_artwork_template

  Get the official print-ready artwork TEMPLATE download links (PDF/AI, per size) for a product, straight from its vividads.com.au product page — for the customer or their designer to set up artwork correctly (bleed, safe area, size). Public, read-only; nothing is emailed. Give…

• vivid_contact_team

  Open a support case with the Vivid Ads team (emails the team and saves a record) for anything the other tools cannot do: a problem with an order (damaged, faulty, missing, wrong item or colour — reprint/refund claims), an order change (address, cancel, hold, split into one line…

• vivid_fulfilment_order_status

  Authoritative order state with a per-line-item breakdown and an order-level rollup. States: received, in_production, partially_ready, ready_for_pickup, dispatched, in_transit, out_for_delivery, delivered, completed, on_hold, cancelled. Includes the StarShipit shipping summary…

• vivid_fulfilment_production_stage

  Where each line item is in production, per item plus a rollup. Stages (in order): received, in preflight, awaiting proof, proof approved, imposing, queued for print, sent to Caldera, printing, printed, at Zund cutter, cut, dispatched. Needs-action states: missing file, preflight…

• vivid_fulfilment_shipping

  StarShipit shipping: carrier, tracking number, tracking URL, ETA and delivered flag. shipping_state: not_dispatched, shipped, in_transit, out_for_delivery, delivered, exception.

• vivid_fulfilment_pickup_status

  Whether an order (or specific line items) is ready for pickup at Derrimut VIC — ready once printed and cut, before dispatch.

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